Got a laptop problem? Craig the Computer Geek provides on-site laptop repairs across Canberra — he comes to you, so there’s no need to pack anything up and take it somewhere. Many of the most common laptop issues can be diagnosed and fixed in a single visit, right at your home or home office.

Laptop repairs Craig can help with

Battery replacement

If your laptop dies quickly, won’t hold a charge, or only works when plugged in, the battery is usually the culprit. Craig can replace the battery in most common laptop models, giving your machine a new lease on life without the cost of a replacement.

DC jack and charging port repair

A loose or broken charging connector is one of the most common laptop faults. If your laptop only charges at a certain angle, or the power cable falls out easily, this is usually a DC jack issue. Craig can resolder or replace the charging port on most models.

RAM upgrades

If your laptop is sluggish — slow to open programs, freezing when you have a few tabs open — adding more RAM is often the fix. Craig can assess whether your laptop supports a RAM upgrade and fit the right memory on the spot.

SSD upgrades

Replacing an old mechanical hard drive with a solid-state drive is the single biggest performance improvement you can make to an ageing laptop. Boot times drop from minutes to seconds, programs open instantly, and the machine feels completely different. Craig carries SSDs and can migrate your data across in the one visit.

General troubleshooting and software issues

Slow performance, Windows problems, startup errors, blue screens, virus removal, software that won’t install — Craig handles all of it. He’ll diagnose the problem, explain what’s wrong in plain English, and give you an honest quote before starting any work.

A straight answer about screen replacements

Craig is selective about laptop screen replacements, and he’ll always tell you upfront whether your model is one he can work on. On older laptops with conventional display panels, replacement is straightforward. But many modern thin-and-light laptops use adhesive-bonded screens that require heat and specialist tools to remove — and carry a real risk of cracking the panel in the process, even for experienced technicians.

Rather than take on a job he’s not confident completing, Craig will give you an honest assessment of your options. Sometimes that means pointing you toward a specialist repairer; sometimes it means helping you weigh up whether a screen repair is worth the cost compared to a replacement machine.

Laptop brands Craig works on

Craig works on most Windows laptops, including Lenovo, HP, Dell, ASUS, Acer, Toshiba, and similar brands. He’ll let you know at the time of booking if your specific model is one he can assist with.

Why Canberra laptop owners choose Craig

Craig is the business owner and sole operator — when you call, you speak to Craig, and Craig is the one who shows up. He’s been in IT since 1988 and has seen just about every laptop problem imaginable. He’ll give you a straight answer about what’s wrong, what it will cost, and whether a repair is the right call — including if it isn’t. No pressure, no upselling.

Ready to get your laptop sorted?

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