Why do I need a Computer Geek anyway? My nephew could probably fix it for free!Possibly, but he hasn’t which is why you’re looking at our website! Far too many people put off getting their computer serviced and find that when eventually something happens, there is a cost in down-time and repairs. But what price do you put on your data? How long can you afford to have your computer out of action? Please bear in mind that we offer a professional service at very reasonable rates and will have you up and running again in the shortest possible time
Why should I choose you over one of the bigger franchisees?We are based in Canberra unlike most of the bigger firms, who have big advertising budgets and engage subcontractors to do the work, usually at low rates of pay.
Craig the Computer Geek is Canberra based, owner-operated and has been helping many people in Canberra, Queanbeyan and beyond with their computer problems for 8 years
How long does it take to get my computer fixed?In 90% of cases we will have your computer back to you within 48 hours but it’s usually a lot quicker than that. We’d rather under-promise and over-deliver than the other way round. If any complications arise, we will be sure to let you know
How much does it cost to build a PC and do I have to provide the parts myself?We charge a flat 2-hour build fee for desktops (1 hour for laptops) to custom build a PC and to install the latest Windows updates and drivers. There will be an additional charge to transfer any data from another computer or to install software if required. We can recommend and purchase computer components on your behalf (with a deposit), or you can provide them yourself, the choice is up to you
Do you offer service contracts for small business?Yes, we do offer contracts for small business based on hourly blocks and tiered service levels. Please call for a quote!
What other services do you provide?As well as fixing PCs, networks, printers and other computer peripherals we can fix problems with your modem and the internet, laptops, tablets, mobile phones, flash drives, PlayStation, Xbox, game consoles, your TV and sound system setup, cabling etc. We also fit and refurbish POS lanes for retail stores. If you have a technology type problem, please ask! We will let you know if it’s something we can fix for you or not, at no obligation to you. For more information, see our Services page
What hours are you open?We are open from 9:00 AM – 5:30 PM Monday to Friday and by appointment on weekends and public holidays
If I need further assistance?Please feel free to call or email us and we’ll assist you however we can. If you are happy with our work, please recommend us to your friends and colleagues 🙂