Terms & Conditions
Website: craigthecomputergeek.com.au
Business: Craig the Computer Geek
ABN: 84 105 681 258
Effective Date: 1 July 2026
Last Updated: 1 July 2026
1. Acceptance of Terms
By accessing or using craigthecomputergeek.com.au (the “Website”) or engaging Craig the Computer Geek for services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the Website or our services.
2. About Our Services
Craig the Computer Geek provides IT services to residential and small business customers in the Canberra region, including:
- In-home and on-site computer repairs and technical support
- Custom PC builds
- Laptop and computer sourcing and setup
- Web hosting and website design
The content on this Website is for general informational purposes only and does not constitute a formal quote or binding offer.
3. Service Engagements
3.1 Quotes and Pricing
Pricing for services is provided on a per-job basis. Any verbal or written quote is an estimate only and may vary depending on the actual work required. We will notify you of any significant variation before proceeding.
3.2 Payment
Payment is due on completion of the service unless otherwise agreed in writing. We accept cash and electronic funds transfer. Invoices for web hosting and ongoing services are issued annually.
3.3 Cancellations
If you need to cancel or reschedule an appointment, please contact us as soon as possible. We appreciate at least 24 hours’ notice where practicable.
4. Intellectual Property
All content on this Website — including text, images, logos, and graphics — is the property of Craig the Computer Geek and is protected by Australian and international copyright law. You may view and print pages for personal, non-commercial use only. You may not reproduce, republish, or distribute any content without our prior written permission.
5. Limitation of Liability
While we take every care in delivering our services, Craig the Computer Geek is not liable for:
- Any loss or corruption of data arising from service work (we strongly recommend customers back up their data before any service)
- Any indirect, consequential, or special loss arising from the use of our services or the Website
- Any loss arising from circumstances beyond our reasonable control
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right you have under the Australian Consumer Law (ACL) that cannot be excluded.
6. Data Backup Notice
We strongly recommend that you back up all data on your computer or device before engaging us for any service. While we take all reasonable precautions, Craig the Computer Geek accepts no responsibility for data loss during the course of service work.
7. Website Disclaimer
The information on this Website is provided in good faith for general informational purposes. We do not warrant the accuracy, completeness, or currency of any information. Technology changes rapidly and content may become outdated. You use the information at your own risk.
8. Third-Party Links
Our Website may contain links to third-party websites. We do not endorse or take responsibility for the content or availability of those websites.
9. Privacy
Your use of the Website is governed by our Privacy Policy. Please read it to understand how we collect and handle your personal information.
10. Governing Law
These Terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the ACT in respect of any dispute arising from these Terms.
11. Changes to These Terms
We may update these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Website or our services constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Craig the Computer Geek
Phone: 0411 147 909
Facebook: facebook.com/CraigtheComputerGeek
These Terms & Conditions were last updated on 1 July 2026.